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Chris Carter
scrabble tiles spelling 'shift happens'

Journey to Recurring Revenue Series Part III: Transformational Leadership and Your WHY

May 19, 2021

Why do you do what you do? Transformational leaders follow their ‘why’.

By ChrisCarter
2 MIN READ
illuminated stairs with arrow

Journey to Recurring Revenue Series Part II: The need for Customer Success

October 21, 2020

Service and value are the keys to renewing and subscription sales.

By ChrisCarter
4 MIN READ
businessman walking on a rollercoaster

Journey to Recurring Revenue Series Part I: Adaptability is the new collateral

October 14, 2020

How adaptable are you – or think you are? Don’t risk extinction by maintaining the status quo.

By ChrisCarter
5 MIN READ
man pushing boulder uphill at sunrise

How do you keep your user stories in perspective?

October 7, 2020

You gotta love those detailed user requirement specifications, that often turn into books. NOT! I remember one of my first…

By ChrisCarter
3 MIN READ
Light signs with text hashtag #NEW NORMAL on the working desk. Work from home. New normal concept. Social distancing.

How do you motivate your support and services teams in this ‘new norm’?

August 5, 2020

This year has definitely presented us all with new challenges and trying to figure out the new norm, whatever that…

By ChrisCarter
3 MIN READ