A man holds a small piece of paper that has the words "A satisfied customer is the best business strategy of all" printed on it.

Customer Success evolution: from reactive engagement to strategic partnership 

Customer Success has morphed from a little-known customer service activity into a critical business strategy for fostering loyalty and driving…

A professional services team collaborates around a table in an office.

Maximizing LAER success: the role of professional services

In today’s evolving subscription and SaaS business models, team selling is imperative to success. Partners must balance efforts between acquiring…

Two business people shake hands while colleagues watch and smile. With proper customer success, vendors gain customer loyalty, and happy customers are much more likely to sign a renewals contract.

Customer retention: the rising importance of renewals in the SaaS era

Renewals equate to customer retention, which has always been crucial to the long-term success of software as a service (SaaS)…

A man wearing a suit in a factory looks at laptop screen, highlighting the need for customized PLM solutions.

The power of customized PLM

In an era where efficiency, agility and innovation are the keys to competitive advantage, customized PLM (Product Lifecycle Management) has emerged…

SaaS and cloud selling represent far greater revenue potential for partners who plan and execute properly.

Build a sales and marketing engine that thrives in a SaaS world

Begin with the End in Mind Times have changed. The B2B technology market can no longer grow by simply selling…

A computer screen representing design automation and CAD customization, overlayed with gear cogs meshing, along with Siemens and Monarch Innovation logos.

Design automation and CAD customization deliver enhanced flexibility

Technology is evolving every day, and the whole world is becoming digital. The concept of digital design automation and customization…

A part being simulated for structural integrity within Simcenter 3D and designed in NX CAD.

Tooling shops may need to ditch current CAD software

Many North American tooling shops are thriving, while others are going out of business or getting absorbed by larger companies….

The TANSAM Center provides the residents and businesses around Tamil Nadu access to Siemens Xcelerator solutions.

Changing lives and creating opportunities: TANSAM brings tech to underserved

A hands-on education center gives underserved people in southern India state a chance to thrive using the latest Industry 4.0…

A factory worker consults a tablet computer while working on a machine. The ability for apps built using low-code platforms enables servitization in the manufacturing vertical.

How low-code enables servitization in manufacturing

Over the past few years, there has been a significant shift in the manufacturing industry toward servitization. This involves transitioning…