How a Service Knowledge Management System Fills in the Blanks (Part 2)

Connected products sound like they’re new, but they’ve actually existed for a while. Vending machines dial out inventory information via the Internet or cellular networks to report what sales and wha…

Smart Products Highlight Complex Defects!

I recently purchased my first new vehicle in several years. I’ve got to tell you, it’s a technological marvel. It has a touch-sensitive display and controls, cameras, sensors, collision avoidance, dy…

Accelerating Lead Times for Engineer to Order (ETO) Processes

Timing is everything.Whether you’re talking about your golf swing, the launch of a new product, or selling Engineer to Order equipment.Timing is especially important when i…

3 Ways to Compliance Management with Supplier Material Disclosure

We’ve recently discussed the compliance management imperatives that call on manufacturers to improve the business value associated with product sustainability using PLM, and key ways to improve …

Configurator and Service Organizations

Managing product variability for a service organization poses several unique challenges and opportunities. Over the last couple months, my colleagues have explored many aspects of variability managem…

How a service knowledge management system fills in the blanks

I saw an old commercial on TV the other night I hadn’t seen in decades

Improving Supplier Collaboration for Faster Time to Market

Think about the high amount of contractual obligations facing aerospace manufacturers today

After-sales BOM and Configuration

Is management and configuration of your after-sales BOM an element of your PLM strategy today?

CAD Data Management Payoff? Show Me the Money!!!

While buying another license of your CAD tool can seem like a no-brainer that no one challenges, when you’re talking about a purchase of product data management (PDM) software, you can run into all kinds of obstacles