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Personalization and cloud computing

In a competitive, interconnected world, a major way to stand out from the competition is to provide customers with hyper-tailored experiences and interfaces within the same offering or product. Cloud computing makes that vision a reality. As organizations strive to stay competitive, they are increasingly turning to Software as a Service (SaaS) solutions to streamline their processes, reduce costs and boost efficiency. 

When it comes to cloud computing, not everyone is ready for a cloud-first approach. Many businesses have legacy systems in place that they are not willing to replace, but a good SaaS provider is able to work with these systems seamlessly. This can involve developing custom APIs, connectors, or other integration tools to ensure a smooth and efficient data exchange.

A self-paced digitalization strategy, using customized and personalized SaaS solutions, affords customers immense freedom. They are empowered to select what part of their operation and to what extent they would like to take to the cloud. A company may use cloud computing for simulation while using on-premises solutions for collaboration. Many SaaS solutions also allow for a hybrid model that combines cloud and on-premises data storage. 

SaaS solutions lower the cost of entry and adoption. This allows for easier, quicker changes with minimal risk. Enterprises gain agility due to the ease in which they can pivot and simultaneously or selectively roll out updates to users. This creates an active feedback cycle of real-time data collection and corresponding product or process changes. 

Cloud solutions also make it easier for businesses to collaborate and share data internally and across domains. This means that different departments within a business can work together to create personalized solutions for different people, processes, regions and demands.

Cloud computing can offer enterprises opportunities to expand to new markets in various countries across the world. The adaptability of SaaS solutions can help companies cater to the rules and regulations put in place by local governments. Hybrid solutions where some data can be stored locally on-premises or within a domestic datacenter, allows businesses to follow the law without compromising operations.

Whether it’s through custom integrations, user interface customization, or other means, personalized digitalization can help businesses stay competitive in an increasingly complex and challenging marketplace. 

Please visit Siemens SaaS solutions to learn how personalization via a SaaS-based solution can benefit your place of business. 

Tripti Rawal

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This article first appeared on the Siemens Digital Industries Software blog at https://blogs.sw.siemens.com/xcelerator/2023/06/13/personalization-and-cloud-computing/