Empower Service Technicians with the Right Information

By Kerri Doyle

Catch the Service Lifecycle Management Virtual Seminar: Empowering Service Technicians with the Right Information to learn more about techniques and tools for greater service outcomes.

Knowing that your technical publications are critical to your service operations, how much thought have you put into improving your processes?  Are there techniques and tools available that could help your technical publications team create and update the documentation inline with engineering changes and service data?  Is that team fully leveraging the information available to them to decrease cycle times and increase effectiveness?

Teamcenter Service Lifecycle Management helps you capitalize on the re-use of product knowledge from engineering and manufacturing to improve service planning and execution. It enables you to provide feedback to engineering to improve product designs for serviceability and reliability. You can communicate and coordinate operational activities for greater compliance, faster service, and lower costs. Service technicians get complete visibility into service needs so they are prepared to perform reactive, proactive and upgrade service activities, always working with the right information.

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This article first appeared on the Siemens Digital Industries Software blog at