scott.dibben@siemens.com
Call center, portrait and man, consultant or business agent speaking on computer for technical support and advice. Happy advisor talk on headphones, laptop and virtual help for information technology.

The critical role of technical support in SaaS adoption

April 30, 2025

In today’s rapidly evolving digital landscape, adopting SaaS solutions is no longer just an option, it’s a necessity for companies…

By Scott Dibben
2 MIN READ
Four business professionals look on as a consultant explains information shown on a computer monitor. Professional Services success relies on a strong consultative approach.

Maximizing efficiency and revenue: 10 steps to transform your professional services practice

March 7, 2025

Creating an efficient professional services organization is essential for delivering exceptional value to clients, reducing churn, optimizing operations and maintaining…

By Scott Dibben
4 MIN READ
A professional services team collaborates around a table in an office.

Maximizing LAER success: the role of professional services

May 31, 2024

In today’s evolving subscription and SaaS business models, team selling is imperative to success. Partners must balance efforts between acquiring…

By Scott Dibben
2 MIN READ