The issue with auto update has been resolved, thank you for your patience. Users can now update their JT2Go versions through the auto update feature.
JT2Go users are experiencing an issue with the auto update feature. This is a known issue related exclusively to the auto update feature. Users wishing to migrate to 11.4 of JT2Go should download the latest release from the JT2Go website and perform the install manually.
Sorry about the inconvenience