{"id":162,"date":"2021-08-19T13:48:23","date_gmt":"2021-08-19T17:48:23","guid":{"rendered":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/?p=162"},"modified":"2026-03-26T15:42:04","modified_gmt":"2026-03-26T19:42:04","slug":"asset-maintenance-with-teamcenter-and-maximo","status":"publish","type":"post","link":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/2021\/08\/19\/asset-maintenance-with-teamcenter-and-maximo\/","title":{"rendered":"Asset Maintenance with Teamcenter and Maximo"},"content":{"rendered":"\n<p>Efficiently manage asset maintenance throughout an asset&#8217;s service life, bridging together the Service BOM and Execution.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-mainenance-1-1024x683.jpg\" alt=\"Man servicing an asset, this is to show asset maintenance in manufacturing.\" class=\"wp-image-164\" width=\"840\" height=\"560\" srcset=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-mainenance-1-1024x683.jpg 1024w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-mainenance-1-600x400.jpg 600w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-mainenance-1-768x512.jpg 768w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-mainenance-1-1536x1024.jpg 1536w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-mainenance-1-2048x1365.jpg 2048w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-mainenance-1-900x600.jpg 900w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<p>Siemens and IBM have entered into an <a href=\"https:\/\/www.plm.automation.siemens.com\/en_us\/Images\/Siemens-PLM-IBM-Partnership-Brief-mi_tcm1023-205933.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">alliance<\/a> that delivers uniform and centralized BOM management across the enterprise, supporting a holistic asset maintenance process. This blog highlights solutions from <a href=\"https:\/\/www.plm.automation.siemens.com\/global\/en\/products\/collaboration\/service-management.html\" target=\"_blank\" rel=\"noreferrer noopener\">Teamcenter Service Lifecycle Management<\/a> and <a href=\"https:\/\/www.ibm.com\/products\/maximo\" target=\"_blank\" rel=\"noreferrer noopener\">Maximo<\/a>, and how they are integrated to provide a complete solution for maintaining physical assets throughout their service life.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Closed-loop Asset Maintenance<\/h3>\n\n\n\n<p>To achieve a closed-loop Asset Maintenance process, service engineering should occur in parallel with design and configuration work.&nbsp;This is possible using Teamcenter and Maximo integrated solutions, where the data (asset information) flows from Teamcenter to Maximo, and back from Maximo to Teamcenter. <\/p>\n\n\n\n<p>The <a href=\"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/2020\/09\/21\/improve-serviceability-with-integrated-service-bom-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Service BOM <\/a>(sBOM), managed in Teamcenter, will contain the design of the product with serviceability information such as, whether a design in the sBOM is a lot,  or whether it\u2019s serialized, etc. The <a href=\"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/2021\/02\/25\/reduce-downtime-through-accurate-service-planning\/\" target=\"_blank\" rel=\"noreferrer noopener\">Service Plan<\/a> details the steps for servicing the components from the sBOM. The Service Plan, defined and managed in Teamcenter, has three main components which are Service Requirements, Work Cards, and Activities. Each Service Requirement represents the maintenance that needs to be performed on the asset. This Service Plan definition is used by Maximo to create Work Orders.  <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"742\" src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/ServicePlan-AW-Copy-1024x742.png\" alt=\"asset maintenance hierarchy\" class=\"wp-image-180\" srcset=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/ServicePlan-AW-Copy-1024x742.png 1024w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/ServicePlan-AW-Copy-600x435.png 600w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/ServicePlan-AW-Copy-768x557.png 768w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/ServicePlan-AW-Copy-900x653.png 900w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/ServicePlan-AW-Copy.png 1084w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Figure 1: Service Plan of a Landing Gear<\/figcaption><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>&nbsp;In Figure 1, the Service Plan of a Landing Gear is defined in Teamcenter. It has six (6) Service Requirements highlighted in green. There can be a Frequency defined on the Service Requirement, indicating how often the maintenance needs to be carried out on the asset.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"774\" height=\"167\" src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-3.png\" alt=\"This image shows a view of Teamcenter with asset maintenance definitions defined.\" class=\"wp-image-168\" srcset=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-3.png 774w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-3-600x129.png 600w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-3-768x166.png 768w\" sizes=\"auto, (max-width: 774px) 100vw, 774px\" \/><figcaption>Figure 2: &#8220;Replace Tire&#8221; Service Requirement<\/figcaption><\/figure>\n\n\n\n<p>As seen in Figure 2, there is a Frequency defined as \u201cReplaceTireFrequency\u201d  on the Service Requirement \u201cReplaceTire\u201d. It indicates that the \u201cReplaceTire\u201d has to be performed every six months. The Planner can also define that a Service Requirement resolves a specific Fault Code.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-4.png\" alt=\"This image shows Teamcenter with its asset maintenance capabilities.\" class=\"wp-image-169\" width=\"721\" height=\"297\" srcset=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-4.png 721w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-4-600x247.png 600w\" sizes=\"auto, (max-width: 721px) 100vw, 721px\" \/><figcaption>Figure 3: This shows the &#8220;Replace Existing Tire&#8221;  Work Card<\/figcaption><\/figure>\n\n\n\n<p>The Work Card details how the Service Requirement is to be completed. The Planner can specify the Skills, Tools, and Resources on the Work Card. In Figure 3, the \u201cReplaceExistingTire\u201d, Work Card is defined on the Service Requirement \u201cReplaceTire\u201d. If more detailing is required on a Service Requirement, additional Work Cards can be added to it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-5.png\" alt=\"This image shows Teamcenter and its asset maintenance capabilities.\" class=\"wp-image-170\" width=\"696\" height=\"164\" srcset=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-5.png 696w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-maintenance-5-600x141.png 600w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><figcaption>Figure 4: This shows the &#8220;Inspect Oil Leakage&#8221; Work Card<\/figcaption><\/figure>\n\n\n\n<p>Similarly, in the Service Requirement, \u201cInspectOilLeakageHydUnit,\u201d \u201cInspect Oil Leakage,\u201d there is a related Work Card, as seen in Figure 4. The Service Requirement\/Work Card also has information regarding the tools and resources required to perform the maintenance. The skills and qualifications required by the Technician to perform the Service Requirement are also defined in Teamcenter. In this example, the Work Card \u201cInspectOilLeakage,\u201d has the defined resources and necessary skill sets required to carry out the maintenance work.<\/p>\n\n\n\n<p>Furthermore, activities are defined on the Work Card, as granular steps. There can be multiple Activities described on the Work Card. Activities sequencing is defined in Teamcenter, along with the duration required to perform each Activity. The sub-assembly can also be assigned to the Activity, along with the equipment used to perform it. All of the Activities that need to be performed in order to \u201cReplace the Tire\u201d are also defined in Teamcenter. The Work Time required for completing the \u201cReplace Existing Tire\u201d activity is the sum of the Work Time required for all activities under it.<\/p>\n\n\n\n<p>As you can see, the <strong>Service Plan<\/strong>, <strong>Frequency<\/strong>, <strong>Service Requirement<\/strong>, and <strong>Work Card<\/strong> \u2013 all critical components to an execution process, are created and managed in Teamcenter, but the <strong>execution information<\/strong> is stored in Maximo. With execution data flowing between Teamcenter and Maximo, the product design can be enhanced based on operational information such as failure code, parts affected, replacement part life, etc.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Accessing Teamcenter data from Maximo<\/h3>\n\n\n\n<p>To import the sBOM structure of the asset, Maximo queries Teamcenter using a tracking number such as an Item ID, Serial Number, or Part Number of the Physical Part (Fielded Asset). Once the import is triggered, the entire configured sBOM present in Teamcenter is used to create an equivalent asset hierarchy in Maximo. This results in the mapping of Teamcenter Parts to Maximo Assets or Items.<\/p>\n\n\n\n<p>The movie below shows Teamcenter asset information imported to Maximo.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/08\/asset-maintenance-import-to-maximo3.mp4\"><\/video><\/figure>\n\n\n\n<p>In the movie below, you can see the asset hierarchy imported from Teamcenter to Maximo.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/08\/asset-maintenance-hierarchy-in-maximo3.mp4\"><\/video><\/figure>\n\n\n\n<p>In the movie below, you see the asset hierarchy in Teamcenter.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/08\/asset-maintenance-hier-in-tc3.mp4\"><\/video><\/figure>\n\n\n\n<p>In the movies above, you can see that the asset hierarchy imported in Maximo is the same as the hierarchy defined in Teamcenter. Service Plans associated with the sBOM in Teamcenter are also imported to Maximo . The Work Card is used to generate a Job Plan in Maximo, and the Activities that have child Activities are also imported. Activities having no children get imported as Job Tasks.<\/p>\n\n\n\n<p>Once the data is imported into Maximo, all the respective objects are created &#8211;  Assets, Spares, Job Plan, and Job Tasks.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Maximo to Teamcenter<\/h3>\n\n\n\n<p>Work Orders in Maximo are created using the Job Plans imported from Teamcenter. The Work Orders are then assigned to the technicians and are executed based on the requirement and schedule.<\/p>\n\n\n\n<p>Teamcenter users have visibility into the history of all the Work Orders executed on a specific Asset from Maximo.  Work Order information includes values such as Action Start and End date, Problem Code (Fault Code), Named Technician, observations recorded by Technician, etc. <\/p>\n\n\n\n<p>The movie below shows importing Work Order history to Teamcenter from Maximo.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/08\/asset-maintenance-work-order-his3.mp4\"><\/video><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Updating data in Maximo<\/h3>\n\n\n\n<p>If there is a modification in Teamcenter on the sBOM or Service Plan it can be imported into Maximo by using the same process defined in <strong>Accessing Teamcenter Data from Maximo.<\/strong> This is achieved leveraging the digital thread which spans across these two systems &#8211; PLM (Teamcenter) and EAM (IBM Maximo).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Summary<\/h3>\n\n\n\n<p>As you can see, using the Teamcenter Maximo integration, you can efficiently manage assets and maintain them throughout an asset&#8217;s service life, bridging together the Service BOM and Execution &#8211; effectively closing the service loop.&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\"><strong><span class=\"has-inline-color has-black-color\">With execution data flowing in Teamcenter from Maximo the product design can be enhanced based on operational information improving quality and profitability.<\/span><\/strong><\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><em>This is the sixth in a seven-part series where we will discuss our integrated Service Lifecycle Management (SLM) capabilities and the potential benefits that can be realized.&nbsp;<\/em><\/p>\n\n\n\n<p><em>If you missed the previous parts, please find them here:<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/2020\/08\/06\/digitalization-strategies-for-service-lifecycle-management-slm\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Part 1: Digitalization Strategies for Service Lifecycle Management (SLM<\/em>)<\/a><\/p>\n\n\n\n<p><em><a href=\"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/2020\/09\/21\/improve-serviceability-with-integrated-service-bom-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Part 2: Improve Serviceability with integrated Service BOM Management<\/a><\/em><\/p>\n\n\n\n<p><em><a href=\"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/2021\/02\/25\/reduce-downtime-through-accurate-service-planning\/\" target=\"_blank\" rel=\"noreferrer noopener\">Part 3: Reduce Downtime through Accurate Service Planning<\/a><\/em><\/p>\n\n\n\n<p><em><a href=\"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/2021\/05\/04\/leverage-service-data-to-drive-technical-documentation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Part 4: Leveraging Service Data to Drive Technical Documentation<\/a><\/em><\/p>\n\n\n\n<p><em><a href=\"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/2021\/07\/20\/improve-service-efficiency-with-accurate-visibility-of-your-physical-asset-configuration\/\" target=\"_blank\" rel=\"noreferrer noopener\">Part 5: Improve Service Efficiency with Accurate Visibility of Your Physical Asset Configuration<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Teamcenter Service Lifecycle Management &#8211; Maximo integration enables efficient asset maintenance throughout an asset&#8217;s service life, bridging together the Service BOM and Execution &#8211; effectively closing the service loop.\u00a0With execution data flowing in Teamcenter from Maximo the product design can be enhanced based on operational information improving quality and profitability.<\/p>\n","protected":false},"author":71179,"featured_media":164,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spanish_translation":"","french_translation":"","german_translation":"","italian_translation":"","polish_translation":"","japanese_translation":"","chinese_translation":"","footnotes":""},"categories":[5],"tags":[355,356,94,357],"industry":[],"product":[281,358],"coauthors":[354,365],"class_list":["post-162","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","tag-asset-maintenance","tag-ibm-maximo","tag-service-lifecycle-management","tag-teamcenter","product-teamcenter","product-teamcenter-service-lifecycle-management"],"featured_image_url":"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/40\/2021\/07\/asset-mainenance-1-scaled.jpg","_links":{"self":[{"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/posts\/162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/users\/71179"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/comments?post=162"}],"version-history":[{"count":4,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/posts\/162\/revisions"}],"predecessor-version":[{"id":226,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/posts\/162\/revisions\/226"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/media\/164"}],"wp:attachment":[{"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/media?parent=162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/categories?post=162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/tags?post=162"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/industry?post=162"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/product?post=162"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/service-lifecycle-management\/wp-json\/wp\/v2\/coauthors?post=162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}