{"id":339,"date":"2018-05-16T05:00:00","date_gmt":"2018-05-16T12:00:00","guid":{"rendered":"https:\/\/blogs.plm.automation.siemens.com\/t5\/NX-Design-Blog\/Never-Let-a-Customer-Fail\/ba-p\/491630"},"modified":"2026-03-26T04:20:30","modified_gmt":"2026-03-26T08:20:30","slug":"never-let-a-customer-fail","status":"publish","type":"post","link":"https:\/\/blogs.sw.siemens.com\/nx-design\/never-let-a-customer-fail\/","title":{"rendered":"\u201cNever Let a Customer Fail\u201d"},"content":{"rendered":"<p>\u00a0<\/p>\n<p>\u00a0<span class=\"lia-inline-image-display-wrapper lia-image-align-right\" style=\"width: 400px\"><img decoding=\"async\" title=\"1981.PNG\" src=\"http:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/2\/2019\/09\/1981-2.png\" alt=\"1981.PNG\" \/><\/span><\/p>\n<p><span class=\"lia-inline-image-display-wrapper lia-image-align-right\" style=\"width: 400px\"><span class=\"lia-inline-image-caption\">Oct 1981. These two could edit that same data on NX today<\/span><\/span>\u201cNever let a customer fail\u201d was a quote to live by for those at the old UGS corporation. This is a famous quoted statement from former UGS CEO and President Tony Affuso. The quote however still holds true today for those at Siemens PLM. The mentality and commitment hasn\u2019t faltered throughout the years. Heck, we are certain that this statement holds truer by the day.\u00a0<\/p>\n<p>We make sure that your software surpasses expectations from the very first install and is <strong>continuously<\/strong> supported throughout time. A wonderful example to look at is the preservation of your data through time. Much like a museum, except you can go back and modify your old parts, where in a museum you\u2019re there to only spectate.<\/p>\n<p>For example, this \u201cmouse\u201d part was originally created in 1994. Well, here you can see that you can import all the parts and modify your old mouse flawlessly as need be. You can even go back 12,775 days (or 35 years!) to Unigraphics 2 and open it in NX.<\/p>\n\n\n<figure class=\"wp-block-embed-twitter aligncenter wp-block-embed is-type-rich is-provider-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Did you know you can open up <a href=\"https:\/\/twitter.com\/hashtag\/CAD?src=hash&amp;ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">#CAD<\/a> data from as far back as the 1980&#39;s into NX? For instance, here&#39;s a mouse part file from the year 1994 in current day NX 12. <a href=\"https:\/\/twitter.com\/hashtag\/FlashbackFriday?src=hash&amp;ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">#FlashbackFriday<\/a> <a href=\"https:\/\/t.co\/xQz7wILPiG\">pic.twitter.com\/xQz7wILPiG<\/a><\/p>&mdash; Siemens Digital Industries Software (@siemenssoftware) <a href=\"https:\/\/twitter.com\/siemenssoftware\/status\/1068625827850530821?ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">November 30, 2018<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p> No matter what version you&#8217;re on today or where you plan to be, you can be assured that we will never let you fail.&nbsp; <\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;    Oct 1981. These two could edit that same data on NX today  \u201cNever let a customer fail\u201d was a quote to live by for those at the old UGS corporation. This is a famous quoted statement from fo&#8230;<\/p>\n","protected":false},"author":27104,"featured_media":343,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spanish_translation":"","french_translation":"","german_translation":"","italian_translation":"","polish_translation":"","japanese_translation":"","chinese_translation":"","footnotes":""},"categories":[1],"tags":[3],"industry":[],"product":[],"coauthors":[],"class_list":["post-339","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-cad"],"featured_image_url":"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/2\/2019\/09\/1981-2.png","_links":{"self":[{"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/posts\/339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/users\/27104"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/comments?post=339"}],"version-history":[{"count":4,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/posts\/339\/revisions"}],"predecessor-version":[{"id":3025,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/posts\/339\/revisions\/3025"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/media\/343"}],"wp:attachment":[{"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/media?parent=339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/categories?post=339"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/tags?post=339"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/industry?post=339"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/product?post=339"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/nx-design\/wp-json\/wp\/v2\/coauthors?post=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}