{"id":256,"date":"2020-04-07T15:22:44","date_gmt":"2020-04-07T19:22:44","guid":{"rendered":"https:\/\/blogs.sw.siemens.com\/ee-systems\/?p=256"},"modified":"2026-03-26T13:39:23","modified_gmt":"2026-03-26T17:39:23","slug":"options-for-capital-users-when-working-remotely","status":"publish","type":"post","link":"https:\/\/blogs.sw.siemens.com\/ee-systems\/2020\/04\/07\/options-for-capital-users-when-working-remotely\/","title":{"rendered":"Options for Capital users when working remotely"},"content":{"rendered":"\n<p>These are unprecedented times. Upmost in our minds is the health and safety of individuals who have had to change their way of life \u2013 and work \u2013 because of this disease. With the many challenges at hand, we will prevail. As a Capital customer, we wanted to make sure you are aware of the many options in which you can stay productive when working from home. <\/p>\n\n\n\n<p>Below is a list of remote working options you may want to consider. Many of you are probably familiar with at least some of these. However, if you are new to Capital or new to working from home this list might prove helpful. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. <a>Virtual Private Network (VPN)<\/a><\/h3>\n\n\n\n<p>Using a&nbsp;VPN to\nconnect to the company network allows you to continue using Capital services\nand applications. To do this, you may need to work with your IT team to\nestablish a VPN connection from your remote computer to the company\nnetwork.&nbsp;After that, there are a few options to connect.<\/p>\n\n\n\n<p><strong>VPN prerequisites:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>There may be certain limitations when using a VPN such as having specific anti-virus software or using company-owned computers.&nbsp;Please check with IT to ensure remote computers are      correctly set up.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>It&#8217;s crucial to have low network latency and high network throughput between Capital client and servers. If that is not the case or network is inconsistent, the performance of the Capital client will degrade.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">1.1 Local install<\/h4>\n\n\n\n<p>You can install a Capital client on the local computer and keep Capital servers on the company network. Make sure to point your license server and Capital manager location to their appropriate locations on the specific company server. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a>1.2 Remote desktop<\/a><\/h4>\n\n\n\n<p>You can use Remote Desktop Protocol (RDP) to connect to a computer or Virtual Machine on the network.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a>2. Remote access<\/a><\/h3>\n\n\n\n<p>Another option is to establish\na Virtual Desktop Infrastructure (VDI) connection to a virtual machine on the\ncompany network. Next, install Capital client on that machine and make sure to keep\nCapital servers elsewhere on the company network.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a>3. Remote access via Citrix<\/a> <\/h3>\n\n\n\n<p>Siemens and several customers utilize Citrix to improve the performance of remote access. There is no change required for the Capital server and database components. Capital client applications can be installed on the Citrix server and published. Users can access client applications through\u00a0Citrix client. Please refer to the Citrix guide for the steps to publish and access applications. The steps may be different based on the exact product (XenApp\u00a0v\/s\u00a0XenDesktop) and version. See the step-by-step process outlined below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Capital installed in the cloud <\/h3>\n\n\n\n<p><a>Siemens\nand several customers have installed Capital on AWS to reduce the total cost of\nownership whilst increasing mobility. The deployment architecture will depend\non the type of connection available to AWS datacenter, number of clients needed\nand type of database.&nbsp; Please contact the\nsupport team if you need detailed instructions on how to achieve this.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5.&nbsp;Licensing borrowing<\/h3>\n\n\n\n<p>Once you\u2019ve established a remote working environment, customer support can provide&nbsp;emergency\/temporary licenses. Please open a Support Request ticket for this.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a>Final\nconsiderations<\/a><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>If slow network speeds or high latency prevents you from utilizing a VPN or&nbsp;VDI&nbsp;solution, exporting the project or design and working on a local copy might be your best option.<\/li><li>Proper care should be taken to ensure that there is only one person editing a specific design or project at a time to prevent clashing changes.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><a>How do I publish Capital Client application in Citrix?<\/a><\/h3>\n\n\n\n<p>The following guide describes the steps required to publish any Capital application (example: CapitalLaunch.exe) in a Citrix server.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>From within the <strong>Citrix Server<\/strong>, invoke\u00a0<strong>Citrix Studio.\u00a0<\/strong><\/li><li>From within <strong>Citrix Studio<\/strong>, RMB on <strong>Application<\/strong> and click on <strong>Add      Applications.<\/strong><\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"643\" src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-1_citrix_capital_setup-1024x643.png\" alt=\"\" class=\"wp-image-265\" srcset=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-1_citrix_capital_setup-1024x643.png 1024w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-1_citrix_capital_setup-300x188.png 300w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-1_citrix_capital_setup-768x482.png 768w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-1_citrix_capital_setup-1536x965.png 1536w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-1_citrix_capital_setup-2048x1286.png 2048w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-1_citrix_capital_setup-1110x697.png 1110w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Click on <strong>Next<\/strong> and select the <strong>Groups <\/strong>(assuming your admin has added the Delivery Groups). <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"646\" src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-2_citrix_capital_install-1024x646.png\" alt=\"\" class=\"wp-image-266\" srcset=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-2_citrix_capital_install-1024x646.png 1024w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-2_citrix_capital_install-300x189.png 300w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-2_citrix_capital_install-768x485.png 768w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-2_citrix_capital_install-1536x969.png 1536w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-2_citrix_capital_install-2048x1292.png 2048w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-2_citrix_capital_install-1110x700.png 1110w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. Click on <strong>Next<\/strong> and fill <strong>Add an Application Manually<\/strong> dialog as shown below (use <strong>Browse <\/strong>to select CapitalLaunch.exe).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"643\" src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-3_citrix_capital_mapping-1024x643.png\" alt=\"\" class=\"wp-image-267\" srcset=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-3_citrix_capital_mapping-1024x643.png 1024w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-3_citrix_capital_mapping-300x188.png 300w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-3_citrix_capital_mapping-768x482.png 768w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-3_citrix_capital_mapping-1536x964.png 1536w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-3_citrix_capital_mapping-2048x1286.png 2048w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-3_citrix_capital_mapping-1110x697.png 1110w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>5. Click <strong>OK<\/strong> and complete the dialog. Click <strong>Next<\/strong> to complete the action.<\/p>\n\n\n\n<p>6. When you log in to the Citrix server through the URL link, your Citrix admin provides the <strong>CapitalLaunch <\/strong>application as seen below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-4_-citrix_storefront-1024x544.png\" alt=\"\" class=\"wp-image-268\" srcset=\"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-4_-citrix_storefront-1024x544.png 1024w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-4_-citrix_storefront-300x159.png 300w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-4_-citrix_storefront-768x408.png 768w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-4_-citrix_storefront-1536x817.png 1536w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-4_-citrix_storefront-2048x1089.png 2048w, https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Figure-4_-citrix_storefront-1110x590.png 1110w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>We are all in this together. We encourage you to reach out to the Capital team if you have any questions or need further assistance or support. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>These are unprecedented times. Upmost in our minds is the health and safety of individuals who have had to change&#8230;<\/p>\n","protected":false},"author":21646,"featured_media":257,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spanish_translation":"","french_translation":"","german_translation":"","italian_translation":"","polish_translation":"","japanese_translation":"","chinese_translation":"","footnotes":""},"categories":[1],"tags":[145,134,153,152],"industry":[35],"product":[],"coauthors":[],"class_list":["post-256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-covid19responseresources","tag-capital","tag-citrix","tag-vpn","industry-aerospace-defense"],"featured_image_url":"https:\/\/blogs.sw.siemens.com\/wp-content\/uploads\/sites\/24\/2020\/04\/Remote-working-key-visual-scaled.jpeg","_links":{"self":[{"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/posts\/256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/users\/21646"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/comments?post=256"}],"version-history":[{"count":5,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/posts\/256\/revisions"}],"predecessor-version":[{"id":276,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/posts\/256\/revisions\/276"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/media\/257"}],"wp:attachment":[{"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/media?parent=256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/categories?post=256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/tags?post=256"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/industry?post=256"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/product?post=256"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blogs.sw.siemens.com\/ee-systems\/wp-json\/wp\/v2\/coauthors?post=256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}